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How anime judi protects your account and privacy

When you open an account with us, your personal information and payment details stay secure.

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CONTACT & REQUESTS

Reach our privacy team with questions or requests

Email Support Send privacy questions, data-access requests, or correction notices to our support team. Responses typically arrive within 24 hours on business days.
Live Chat Quick questions about how your data is used or how to update your account details? Chat with our support staff 09:00–22:00 Jakarta time, seven days a week.
Account Dashboard View and manage your personal information, verify email and phone, or check your deposit and withdrawal history directly from your account settings.
SECURITY & TRANSPARENCY

How we keep your data safe and your rights protected

Encryption & Storage

All personal data and payment information is encrypted during transmission and stored on secure, isolated servers. Access to your data is restricted to staff who need it to operate your account and process transactions.

Account Verification

We verify your identity during signup using your phone number and email. Withdrawals are matched against your registered payment method to prevent fraud and unauthorized access to your funds.

Cookie & Tracking

We use cookies to keep you logged in, remember your preferences, and detect suspicious account activity. You can adjust cookie settings in your browser; some features may be limited if cookies are disabled.

Third-Party Sharing

We share payment data only with payment processors (DANA, OVO, GoPay, QRIS providers) and regulatory bodies where required by law. No marketing partners or data brokers receive your personal information.

Data Retention

Account data is kept while your membership is active. After you close your account, we retain transaction records and verification documents for seven years to meet legal and tax requirements.

Your Rights & Requests

You can request access to your data, correct inaccuracies, or ask us to delete non-essential information. Submit requests via live chat or email; we'll respond within the timeline set by applicable law in your region.

Privacy and data questions answered

During signup, we collect your full name, email address, phone number, date of birth, and residency details for account verification. When you deposit, we receive payment method information (account number or wallet ID) from DANA, OVO, GoPay or QRIS. We do not store your payment PIN or full bank credentials.

Deposits via DANA, OVO, GoPay and QRIS are routed through encrypted payment gateways operated by each provider. We never see your full payment details — only a transaction reference and confirmation that funds arrived. Withdrawals are verified against your registered payment method to prevent fraud.

Yes. Open live chat or email our support team with a data-access request. Include your account number or registered email. We'll compile your personal information, transaction history, and account details, then send them securely within 14 days where local law permits.

No. We never sell personal information to marketers, data brokers or third-party advertisers. We share data only with payment processors to complete transactions and with regulatory authorities if required by local law in your region.

After account closure, we retain transaction records and identity verification documents for seven years to comply with tax and anti-fraud regulations. Personal details such as email and phone number are deleted within 90 days unless local law requires longer storage.

Cookies are small files stored on your device that remember your login status, language preference, and recent activity. We use them to keep you logged in across sessions, detect unauthorized access attempts, and improve your browsing experience. You can disable cookies in your browser settings; some features may not work properly.

Contact our support team immediately via live chat (09:00–22:00 Jakarta time) or email. We'll verify your identity, review your account activity, and secure your account if unauthorized access is detected. Change your password from a safe device and enable two-factor verification if available.

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